Terms & Conditions
Effective Date: October 13, 2026
2.1 Acceptance of Terms
These Terms & Conditions govern the use of https://microproslab.ca/ and purchases made through the MicroPros Lab Inc. online store.
By using our website or placing an order, you agree to these terms, subject to applicable law and any mandatory consumer rights.
2.2 Website Use
You agree to use our website lawfully and not to interfere with its security or operation, submit fraudulent information, or misuse website content.
We may take reasonable steps to protect the website, our business and our customers where misuse is suspected.
2.3 Products and Product Information
MicroPros Lab Inc. offers CSK DigestPro™ probiotic products for specified animal species.
Product descriptions, ingredients, package sizes, directions and storage instructions are provided to help customers make informed purchasing decisions. Please review the relevant product information before placing an order.
Product availability, packaging and specifications may change. We make reasonable efforts to keep product information accurate.
2.4 Prices and Taxes
All prices are displayed in Canadian dollars unless otherwise stated.
Applicable taxes and shipping charges will be disclosed before you confirm your purchase. The final amount payable will be shown during checkout.
If an order contains a material pricing error or an unavailable product, we may contact you to resolve the issue or cancel the affected order where legally permitted. If payment has been collected for an order we cancel, an appropriate refund will be provided.
2.5 Orders and Payment
Orders are subject to payment authorization, product availability and confirmation by MicroPros Lab Inc.
Please review your order details before submitting payment and ensure that your billing, contact and delivery information is accurate.
An automated acknowledgement of receipt does not necessarily mean that an order has been accepted if the checkout process states otherwise.
2.6 Shipping and Delivery
Orders are processed and shipped according to the Shipping & Returns Policy in Section 3 of this document.
Delivery estimates depend on the destination and shipping service. Customers are responsible for providing accurate shipping information.
2.7 Cancellations, Returns and Refunds
Order cancellations, returns and refunds are handled according to Section 3 of this document and applicable consumer-protection laws.
Nothing in these terms removes or restricts mandatory cancellation rights, refund rights or other remedies available under applicable law.
2.8 Intellectual Property
Website content, product descriptions, graphics, logos and other materials owned by MicroPros Lab Inc. may not be reproduced or used commercially without permission, except as permitted by law.
You may use the website for personal, non-commercial shopping purposes.
2.9 Third-Party Services and Links
Our website may use third-party services, including payment processors, shipping providers and website tools. These services may be governed by their own terms and privacy notices.
2.10 Product Use and Liability
Products must be used according to their labels and only for their labelled intended animal species.
Nothing in these terms excludes or limits liability, statutory warranties or remedies that cannot legally be excluded or limited.
To the extent permitted by applicable law, MicroPros is not responsible for losses arising from misuse of products, failure to follow product-label directions or circumstances beyond our reasonable control.
2.11 No Additional Voluntary Product Warranty
MicroPros Lab Inc. does not offer an additional voluntary commercial product warranty.
This statement does not exclude or limit any statutory warranty, legal guarantee, consumer right or remedy that cannot lawfully be excluded or limited.
2.12 Disputes and Governing Law
Please contact info@microproslab.ca first so we can attempt to resolve any concern.
These terms are governed by the applicable laws of Alberta and the federal laws of Canada applicable therein, subject to mandatory consumer-protection laws that may apply in other provinces or territories.
2.13 Changes to These Terms
We may update these terms from time to time. The current version should be published on our website with its effective date. Changes will apply as permitted by law.